multi blade block cutter machine in Kazakhstan

This article shares the recent transaction of a customer from Kazakhstan, the customer purchase stone block machine journey.

Firstly, the customer conducted a thorough research and comparison on the sales machinery platform and selected a few competent manufacturers, not traders, and contacted our salesman by sending an enquiry. At this point the customer was not only one supplier, he also compared the details provided by other suppliers. Our salesman obtained the customer's WhatsApp information, actively followed up and gave a professional response to all the questions raised by the customer.

The Xiamen Stone Fair was held on the 5th of June, our salesman also invited the customer to come to the fair, the customer also had plans to visit China, the customer came to our booth on the 5th to view the exhibition, and our salesman face to face communication, and put forward some of his practical requirements, as well as the machine efficiency and maintenance of some questions, our salesman is also one by one answer, during the exhibition the customer also visited other During the exhibition, the customer also visited other exhibitions of his peers, and after the exhibition, the 9th proposed a field trip to our factory, our salesman also received him, a detailed understanding of the working principle of the stone machinery and equipment, technical parameters, production processes and other aspects. At the same time, he also observed the manufacturer's workshop, production line, product display centre, etc., to understand more details.

After an inspection, the customer asked us to help, his existing stone processing line exists, low efficiency, high labour costs, high machine maintenance costs, we provide the customer with the layout of the processing plant, re-planning and design to give a new stone processing line program to the customer's satisfaction. We also compared the old and new stone processing lines, from cutting efficiency and labour costs and machine maintenance costs have improved in many aspects.

The strength, professionalism, integrity and service of our factory were recognised by the client. Finally, the customer signed a purchase contract with us after the inspection and paid a certain percentage of the deposit, we sent the real-time status of the order to the customer, so that the customer real-time understanding of the order process, the customer received the machine, we also provide online installation guidance and production guidance, the customer also sent a video of the machine work, the customer feedback is very satisfied, the stone block machine does make The customer was very satisfied and the stone block machine has really helped to improve efficiency and reduce costs.

dafon machinery is a professional stone machinery manufacturer with many years of history. Its products are renowned for their high quality performance, efficient work efficiency, advanced technology and perfect after-sales service. We have always been oriented to customer needs, integrity and service, providing customers with high-quality stone machinery products and excellent after-sales service, which has won the praise of customers at home and abroad.